Project Coordinator - Job Description

A Project Coordinator is the primary client-facing position on project-based client teams. Their responsibilities revolve around client satisfaction and experience, and retention as well as project management, including responsibility for assigning work to other client team members and specialists and meeting all contract deliverables within appropriate timelines. The Project Coordinator is responsible for all client reports, reviews, interactions, and contract renewals.

Responsibilities include but are not limited to

  • Serve as the lead point of contact for clients throughout the relationship

  • Consult with clients on, direct, and manage marketing strategy

  • Ensure timely and successful delivery of solutions that meet client needs and objectives

  • Report on the progress of monthly/quarterly initiatives to internal team and client

  • Collaborate with internal team and client to identify opportunities for growth

  • Build rapport with clients to develop a reputation as a trusted advisor and maintain strong, long-lasting relationships

  • Manage numerous client accounts and projects

  • Manage advertising budget and ROI reporting

Job Requirements

  • Bachelor’s degree and minimum 1 year of client management experience

  • Strong multi-tasking and organization skills

  • Strong oral and written communication skills

  • Strong critical thinking and problem-solving skills

  • Adept at managing numerous projects across multiple teams

  • Ability to independently manage one’s own workflow and assign tasks to others to meet obligations to clients and internal staff

  • Working proficiency with Microsoft Office Suite, including Word and Excel

  • Experience with HubSpot inbound marketing software

  • HubSpot certifications are preferred

Position Information

  • This is a full-time position located at our office in Sarasota, FL

  • Please provide a resume and cover letter when applying for this position.